Refund policy

Please contact us by email to obtain a return authorization number for any product requiring an exchange within 7 days of the date of receipt. Beyond this period, any return request will be refused.

  • Any returned product must be in its original packaging (included) and in good condition.

  • We will not accept any product that has been worn, washed, used and / or damaged.

  • Any product returned without a return authorization number will automatically be returned to the sender at their expense.

  • Transport costs are not refundable under any circumstances.

  • The transport costs for returning products are the responsibility of the customer, except in the event that the item is defective.

  • Price and availability of products subject to change without notice. We reserve the right to limit quantities.

  • The prices indicated in the SHOP section do not include applicable taxes, customs fees and customs clearance taxes, if applicable, or shipping and handling charges, unless otherwise specified.

  • Tea to drink reserves the right to accept, refuse or limit your order for any reason whatsoever: credit rating, unavailability of a product or error in the description of the products and \ or the price displayed on the site. web.

  • Each order is processed on a “first come, first served” basis.

  • Any order placed and validated by Thé à Drink will be confirmed to the buyer as soon as possible, either by sending an email. 

  • Food products cannot be returned.

Tea Drinking uses Canada Post Shipping Service to ship its products. Thus, Tea to drink is not responsible for any damage (direct or indirect), loss or expense resulting from shipping. In the event that the order is returned to the sender, Thé à Drink reserves the right to be reimbursed for delivery costs plus 25% for restocking costs.

Items purchased as SALE or PROMO are FINAL SALE.

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